About Our Support Service

Ticket priority - what it means and when you should expect a resolution.
When you create a ticket you can set a priority. These are our priority guidelines, it would help us if you can choose the most appropriate priority based o...
Thu, 13 Aug, 2015 at 9:24 AM
Are repairs chargeable?
Depending on whether you own or rent your home, and whether or not ASN Capital is your landlord, we may not be responsible for your repair. What caused the ...
Mon, 6 Oct, 2014 at 4:13 PM
Complaints Procedure
If after reporting your issue through our normal customer support process you are not happy with how it has been dealt with or resolved you can make use of o...
Tue, 5 Feb, 2013 at 9:53 AM
Schedule of charges
This Schedule of charges relates to properties managed and billed by ASN Capital.  For any charges relating to student accommodation at Winton Halls or The...
Mon, 16 Apr, 2018 at 5:20 PM